Your First Order

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What happens when your first order comes in

Your First Order
What happens when your first order comes in
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Your First Order

Here's what happens when you receive your first order through GoFulfill.

The Order Journey

1. Order Import

When a customer places an order on your Shopify store, it's automatically imported into GoFulfill within seconds.

2. Quoting

Our team reviews your order and provides a quote for each item. This includes:

  • Product sourcing cost
  • Any applicable markups or fees
  • Estimated shipping

3. Internal Pricing Review

Our team prices the order internally and sends the invoice once pricing is ready.

If anything looks wrong later:

  • Review pricing in Products or Invoices
  • Use Request Requote to flag the issue
  • Our team will re-check sourcing and adjust through the finance-safe flow when needed

4. Procurement & Fulfillment

Once pricing is ready:

  • We source and procure your products
  • Items are quality checked
  • Orders are packed and shipped

5. Tracking

  • Tracking numbers are uploaded to Shopify
  • Your customers receive shipping notifications
  • Track delivery in real-time

Tips for Success

  • Connect your store first - Orders can't flow until you're connected
  • Review pricing after invoicing - Use Products or Invoices if you need a pricing correction
  • Set up notifications - Stay informed about order status
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